resignation on the 13th

well, ive finally done it.
ive handed in my resignation. im not sure if I have done the right thing or not?
but im sure glad. today was a good example of why I hate my job..

"ok, so you have a oil heater and you are running it for about 8hours over night... and that is just one of your 3 oil heaters. and it is 2400w, calculating this it is costing you roughly about $140 a month to run... perhaps you should use all three less if you dont agree with your $500 bill Ma'am. Im not saying that your children should freeze to death its just no one is asking you to run it for 8hours a day and even if it is on low it makes no difference its still pulling power. No Ma'am I am not lecturing you. (I am simply frustrated with having to deal with fuckwits like you ALL FUCKING DAY like you are so self righteous in your beleif that power is Free and that the bills during winter going up is just so ridiculous. the use of Heaters should be every Kiwi's right and it should be Free!) Yes Ma'am your meter has been read. monthly infact. Yes it has been used for this bill. Oh dear do you have to wait for your husband to come home and read it for you? (Poor you, you insulated and retarded back-wash of a house wife) Ok have you read the Herald they do have a very good article about heatpumps and oil heaters being the culprit of many household high bills? I am trying to help you (you just dont want me to help you)... hang up..

Yes sir we do require that you do a 7 day read to help determine first if it is an appliance that is the cause of your highbill, this will help to avoid you having to pay a call out fee if the meter is not faulty. No sir we do not just provide this as a free service. The technician needs to be paid. What you pay for in power is covering retail and network costs. ok heres my manager (you twat, Heres something free, my boot up your ass)

.... ok so you are not running any heater, you have a excessively large bill, the read is correct, and you tell me you are running a Industrial airconditioner in your home.... (you fail)

... excuse me? strangle me?

... oh we are supposed to know that you moved out of your house 3 months ago? you never called us? no we will not be closing it off to when you moved out three months ago.

Ok I ask you this question because I dont know who you are and who you are to this person. Anyone can tell me that they are this persons daughter. Its part of the privacy act for a good reason. I am trying to help, trust me. anyone else would have hung up on you by now.

...you are only running lightbulbs in this site, we have actual reads which suggest otherwise sir. can you please have another look.

No i cant tell what model kettle you are running in your kitchen (you fucking blonde) nor how long you would run it for.

I cant just press a button and the power would suddenly turn off at your house (although I fucking wish there was a Magical red button to do so you drop-kick)



Seriously, although we are in the age of many wonderful technologies... I wonder why the fuck people still think that some big companies have crystal balls, robots answering the phones, and magic red buttons... I cant beleive the amount of morons that I have had to deal with.

And some people wonder why phone queues are so long. Its because the unsung and unappreciated customer services rep has to take so much shit with even so much as a sorry or a thanks. Just a clunk or a screech when some inbred decides the truth is too much to handle or really cant do the math and hangs up.

one day I am going to write to that damned sideswipe column in the herald and I am gonna say my piece. in the plight of the lowly customer service reps around the world. I hate this job.

its really time to move on when it affects you outside of work.
To all the assholes that have pissed me off I truely hope your hair burns off your scalp.

Bitching over and out.